Introduction

At Lifyntia, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, create an account, contact us, or interact with our products and services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information when you:

  • Visit our website
  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact our support team
  • Submit a review
  • Participate in offers, promotions, or surveys
  • Interact with us on social media

The information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment confirmation details
  • Customer support messages
  • Reviews, ratings, and feedback
  • Device, browser, and website usage information

We do not store your complete card, UPI, net banking, or wallet payment details on our website. Payments are processed through secure third-party payment gateways.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm payments and manage transactions
  • Share order updates and tracking details
  • Provide customer support
  • Respond to your questions or requests
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send offers, updates, newsletters, or promotional messages
  • Collect and display customer reviews, where permitted
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with legal, tax, and regulatory requirements

Order and Delivery Information

To complete your order, we may share necessary delivery details such as your name, phone number, address, and order information with courier partners, logistics providers, payment processors, and service providers involved in fulfilling your purchase.

These partners are expected to use your information only for the purpose of completing the requested service.

Marketing Communications

If you subscribe to our newsletter, place an order, or share your contact details with us, we may send you product updates, offers, wellness tips, skincare content, and promotional messages.

You can opt out of marketing emails or messages at any time by using the unsubscribe option or contacting us directly.

Important order-related messages such as order confirmation, shipping updates, payment alerts, and delivery notifications may still be sent even if you opt out of promotional communication.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your cart
  • Understand website traffic
  • Improve website speed and performance
  • Personalize product recommendations
  • Measure marketing and advertising performance

You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Analytics and Advertising

We may use analytics and advertising tools such as Google Analytics, Meta Pixel, or similar services to understand website usage, improve user experience, and show relevant ads.

These tools may collect information such as:

  • Pages visited
  • Products viewed
  • Time spent on website
  • Device and browser details
  • General location information
  • Interaction with advertisements

This information helps us improve our website and provide better product recommendations and offers.

Payment Security

All online payments are processed through secure third-party payment gateways. We do not store your complete payment card, UPI, net banking, wallet, or sensitive banking information on our website.

Please review the privacy policy and terms of your selected payment provider for more details about how your payment information is handled.

Sharing of Information

We do not sell your personal information.

We may share limited information only when required for:

  • Order processing
  • Payment confirmation
  • Shipping and delivery
  • Customer support
  • Marketing and communication services
  • Website analytics
  • Fraud prevention
  • Legal or regulatory compliance
  • Business operations such as accounting or technical support

We only share information that is necessary for the service being provided.

Customer Reviews and Social Media

If you submit a review, testimonial, image, video, or social media tag related to Lifyntia, we may use it on our website, social media pages, advertisements, or promotional materials, subject to applicable permissions.

You may contact us if you want your submitted review or content removed from our website or marketing materials.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Comply with legal and tax obligations
  • Resolve disputes
  • Prevent fraud or misuse
  • Improve our products and services

When your information is no longer required, we may securely delete, anonymize, or archive it as permitted by law.

Your Rights

Depending on applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate details
  • Update your account information
  • Withdraw marketing consent
  • Request deletion of your personal data
  • Ask how your information is being used
  • Request removal of reviews or submitted content

To make a request, please contact us using the details mentioned below.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no online platform, website, or electronic storage method can be guaranteed to be completely secure. By using our website, you understand and accept this risk.

Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment gateways, courier tracking pages, or external content.

We are not responsible for the privacy practices, content, policies, or security of third-party websites. Please review their privacy policies before sharing any information with them.

Changes to This Privacy Policy

Lifyntia may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, website features, or business practices.

The updated policy will be posted on this page with the revised effective date. Continued use of our website after changes means you accept the updated policy.

Contact Us

For privacy-related questions, corrections, requests, or concerns, please contact us:

Email: connect@lifyntia.com
Website: www.lifyntialifecare.com